Summary

Shipped under 48h

Delai letter followed, delivered By La Poste

Shipped from French Metropolitan

To metropolitan France 2 indiccative days
Toward the French Overseas 5 à 7 indicative days
To the international 4 à 8 indicative days

Colissimo delay provided by La Poste

Shipped from French Metropolitan

To metropolitan France 48 h (2 working days)
Toward the French Overseas 5 à 7 indicative days
To the international 4 à 8 indicative days

Detail

We will deliver the products to the address specified in the order form.

shipping costs are offered on jewelry (letter followed) except catcher dreams for France.

I could not be held responsible if loss or damage if you choose the letter followed by France or international

you can choose other delivery method that is recommended colissimo, which will be sent in a recycled cardboard, and you will be refunded in case of damage or loss: it is essential to open and check the contents before signing, otherwise no refund.

Letter followed by bubble letter without insurance and without signature

Colissimo Access: corresponds to a parcel shipments, without signature and insurance

Colissimo expert: corresponds to a parcel shipments with signature and insurance R (* amount of insurance for loss and damage)

Delivery time

We will deliver on or before the date specified in your order confirmation.

The paid orders are shipped within 2 business days. From the receipt of payment.

Orders are sent by the service provider the Post.

Orders are sent in packages allowing them to withstand transport in general, but once the order entrusted to the provider Swiss Post we are more responsible for loss or damage.

The delay in mail tracking is 3/4 working days provided by the Post Office.

The deadline is 48 hours colissimo workdays, provided by Post For France, we are not responsible for late, do with customer service Post.

It is possible to take delivery against signature by choosing the option colissimo recommended with insurance

Option Recommendation R1

up to 50 €

Option Recommendation R2

up to 200 €

Option Recommendation R3

up to 400 €

Option Recommendation R4

up to 600 €

Option Recommendation R5

up to 800 €

For you to benefit from the insurance should the package is damaged or lost by post. For more information please refer to the terms and conditions of the Post colissimo.

Monitoring the delivery

You can email us with any questions regarding your delivery, quick and easy and take the tracking number provided and go directly to the site of mail item marked, or contact by telephone with the customer Service Post

Any delay in delivery is not our responsibility, but that of the chosen provider for delivery

The price of delivery includes: the provider packing postage letter or parcel

8 Rétractation

In accordance with L’article L. 121-20 du Code de la consommation, if you are not satisfied (e) s by your order, simply contact us by mail: lesplumesdamazone@gmail.com you want to be paid, indicating the order number and the item you want to be reimbursed.

You will then redirect the parcel with tracking number and proof of sending to our address (see below) before being reimbursed (e) Paypal (if you paid by Paypal) or on your bank account transfer (if you paid by credit card).

You will find below the details of the withdrawal conditions:

You have 14 days from the receipt of the order to claim your refund, past time it will not be possible to do so.

The return will be accepted in the following cases:

Yes

Conditions of acceptance of the return

Creation was on sale

Yes

The establishment has been customized

No

The creation was brought

No

The damaged arrived creation (see chapter 7 category Delivery CGV)

No

The establishment does not comply with the order

Yes

The creation is not suitable                                                    Yes

Tout article retourné devra l'être dans son emballage d'origine, à l'état neuf, accompagné de tous les accessoires
Je n'accepte pas les retours d'articles non conformes à leur état d'origine à savoir incomplets, utilisés, modifiés, abîmés ou endommagés. les frais de retour sont à la charge du client.

Our adress :

SCHMITT Melinda

5 rue de la tour

57855 Saint Privat la Montagne.

Le remboursement sera effectuez sous 15 jours.