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Summary

Delivery offered throughout the shop in metropolitan France

Ships in 48 hours

Delai letter followed, provided by the Post Office

Sending from metropolitan France

To metropolitan France2 indicative days
To theOverseas5 to 7 indicative days
Internationally4 to 8 indicative days

Colissimo deadline, provided by the Post Office

Sending from metropolitan France

To metropolitan France48 hours (2 working days)
To theOverseas5 to 7 indicative days
Internationally4 to 8 indicative days

Details

We will deliver the products to you at the address listed in the order form.

The shipping costs are offered on jewelry (letter followed) unless catches dreams For France.

I could not be held responsible if there is loss or deterioration if you choose the letter followed France or international

you can choose the other mode of delivery which is the recommended colissimo, which will be sent in a recycled carton, and you will be refunded in case of deterioration or loss: it is imperative to open and verify the contents before signing, if not any possibility of refund.

Letter followed, by bubble letter without insurance and without signature

Colissimo acces: corresponds to a shipment by parcel, without signature and without insurance

Colissimo expert: corresponds to one shipment by parcel, with signature and insurance R (amount of insurance in case of loss and damage)

Delivery time

We will deliver you no later than the date indicated in the confirmation message of your order.

Paid orders are shipped within 2 business days. From the receipt of the payment.

Orders are shipped by the post office provider.

Orders are sent in packages that allow them to support transport in general, but once the order is entrusted to the post office provider we are no longer responsible in case of losses or damage.

The average mail time is 3/4 working days provided by the Post Office.

The period in colissimo is 48 hours working days, provided by the Post Office, we are not responsible in case of delay, see with the customer service the Post Office.

In order for you to benefit from the insurance, the parcel must be damaged or lost by the Post Office. For more information please refer to the Post's recommended colissimo sales terms and conditions.

Tracking delivery

You can contact us by email for any questions relating to your delivery, the quickest and simplest and take the tracking number provided and go directly, to the website of the post tracked topic, or to contact the customer service post

Any delay in delivery is not our responsibility, but that of the supplier chosen for delivery.

The price of the delivery includes: the provider's shipping costs - the packaging - the letter or the parcel

8 Retraction

In accordance with Article L. 121-20 of the Consumer Code,if you are not satisfied with your order, you will only need to contact us by email: lesplumesdamazone@gmail.com you would like to be reimbursed by indicating the order number and the item you wish to be refunded.

You will then need to re-submit the package with a tracking number and proof of shipment to our address (see below) before being refunded on PayPal (if you paid by PayPal) or to your bank account by wire transfer (if you paid by CB).

Below are the detailed terms of the right to withdraw:

You have 14 days from the receipt of the order to request your refund, past deadline it will no longer be possible to do so.

Return will be accepted in the following cases:

Conditions for accepting return

The creation was on sale

Yes

The creation has been customized

No

The creation was carried

No

The creation arrived damaged (see chapter 7 category Delivery of CGV)

No

The creation does not conform to the command

Yes

Creation is not appropriate

Yes

Any returned items must be returned in their original packaging, in a new state, accompanied by all accessories
I do not accept returns of items that do not conform to their original state, namely incomplete, used, modified, damaged or damaged. return costs are the responsibility of the customer.

Our address:

SCHMITT Melinda

5 Tower Street

57855 Saint Privat the Mountain.

The refund will be made within 15 days.