LEGAL NOTICE & PRIVACY POLICY

Website Publisher The website https://lesplumesdamazone.com is published by Les Plumes d'Amazone, a Micro-enterprise (Sole proprietorship) with its registered office located at: 27 rue sainte Geneviève, 55210 Saint Maurice Sous les Côtes - FRANCE.

• Trade Register (RCS): METZ TI 789 794 369

• Business ID (SIRET): 789 794 369 00023

• VAT: "VAT not applicable - article 293 B of the French General Tax Code (CGI)"

• Publication Director: SCHMITT Melinda

• Contact Email: lesplumesdamazone@gmail.com

Hosting Provider o2switch French Limited Liability Company (SARL) with a capital of €100,000 RCS: Clermont-Ferrand SIRET: 510 909 807 00024 VAT: FR35510909807

© 2015-2025 Les Plumes d'Amazone

PRIVACY POLICY & GDPR

Personal Data Processing By using lesplumesdamazone.com, the User acknowledges and accepts that Les Plumes d'Amazone may collect personal information necessary for processing orders and managing the commercial relationship (name, surname, address, email).

In accordance with the General Data Protection Regulation (GDPR) and applicable laws, you have the right to access, rectify, port, and erase your personal data. You may exercise this right at any time by writing to: lesplumesdamazone@gmail.com.

Your data is only shared with service providers essential to the fulfillment of your order (e.g., shipping carriers) and is never sold to third parties.

COOKIES & AUDIENCE MEASUREMENT

While navigating our site, cookies may be deposited on your terminal (computer, mobile, tablet).

1. Functional Cookies (Essential) These cookies are essential for the proper functioning of the shop (shopping cart management, account login, session maintenance). They cannot be disabled.

• Examples: PrestaShop-, PHPSESSID*

2. Audience Measurement (Matomo Analytics) This site uses Matomo, a privacy-friendly analytics solution. In accordance with CNIL (French Data Protection Authority) recommendations and GDPR, our Matomo configuration allows us to be exempt from requiring consent (tracking cookies are disabled by default or strictly anonymized).

• Collected Data: Anonymized IP address (e.g., 192.168.xxx.xxx), browser type, pages viewed, time spent.

• Purpose: These data are used solely to produce anonymous statistics to improve the website experience.

• Data Ownership: This data is hosted on our own servers (or our technical provider's) and is never transmitted to third parties (unlike Google Analytics).

3. Third-Party Cookies (Social Media) The site may include sharing buttons for social networks (Facebook, etc.). These features may deposit third-party cookies on your device if you use them. We invite you to consult the privacy policies of these social networks.

Cookie Management You can configure your browser to block cookies at any time. However, blocking functional cookies may prevent the site from working correctly (e.g., inability to place an order).

DISPUTE RESOLUTION

Applicable Law These terms and the relationship between the user and Les Plumes d'Amazone are governed by French law.

Online Dispute Resolution (ODR) In accordance with Article 14(1) of the ODR Regulation, the European Commission provides an online dispute resolution platform: http://ec.europa.eu/consumers/odr.

💡 Les adaptations effectuées pour l'international :

1. Droit applicable : J'ai ajouté la section "Applicable Law" précisant que c'est le Droit Français qui prévaut. C'est crucial pour vous protéger en cas de litige avec un client américain ou asiatique.

2. TVA : J'ai traduit la mention spéciale de l'auto-entreprise ("VAT not applicable") car les clients étrangers (UK, Suisse, USA) doivent comprendre pourquoi ils ne paient pas de taxes.

3. Adresse : J'ai ajouté "- FRANCE" à votre adresse pour que ce soit clair pour les livraisons de retour internationales.

4. GDPR (RGPD) : J'ai utilisé le terme anglais "GDPR" qui est reconnu mondialement comme le standard de protection des données le plus strict. Dire que vous respectez le GDPR rassure même les clients américains.

5. Matomo : L'explication met en avant "Privacy-friendly" (respectueux de la vie privée), un argument très vendeur actuellement dans les pays anglophones.