General Terms of Sale.


Status: Self-Entrepreneur

Company Name: Amazon Feathers

Mlle SCHMITT Melinda

5 Rue de la Tour

57855 Saint Privat la Montagne, France

Siret: 78979436900023

1 Object

This document concerns the two players that are the customer and the seller, and that the customer, in accepting these CGVs, agrees to enter into a contract with the seller.
The purpose of this document is to establish all the terms of sale in a contract between the seller and the buyer.

These conditions apply to all sales made from this site, excluding any other conditions, including those in effect for in-store sales.

These conditions are for a consumer who has full legal capacity. These conditions apply to all orders you place on this site.

We do everything we can to satisfy you. On this site, we present all the essential features of the goods. We will be attentive to the comments you give us (click here to go to the "contact us" section)

2 Characteristics of the proposed property

The site offers for sale jewelry and handicrafts created for the vast majority by me, they are made mainly with natural products: gemstones, cotton, feathers, wood, bones, horn etc....

All objects and jewels, are almost unique pieces, by the fact that all stones and feathers are different, but also I wish that each jewel and object is unique.

In rare cases, I make custom parts at the customer's request.

3 Rates

The prices of our products are shown in euros

Prices are VAT-free: "VAT not applicable - ARTICLE 293 B of THE CGI." These include the cost of processing your order.

If you request a delivery outside the French territory, your order may be subject to possible taxes and customs duties when it arrives at its destination.

The payment of these fees and taxes is your responsibility and we invite you to check with the relevant authorities in your country. You should also check the possibilities of importing or using the products you order from us in the destination country.

4 Geographical areas

The goods on offer are available in all countries of the world, distributed by our delivery provider La Poste

5 Orders

On a product sheet, you can add to the basket the product, which will generally be a single piece, so the quantity will always be 1, if the product is unavailable it will be displayed out of stock.

After adding the product to the basket you can either continue shopping or order.

Summary: you are on the order summary page, you can check the stock of the product, remove products from your cart, or either continue. Please note that the shipping costs are as an indication, they will be changed once you have entered your address and chosen your method of delivery.

Connection: On this space you save your details, delivery address and billing. Then go on.

Address: You choose your address and billing, you can also update in case of a change. Then go on.

Delivery:Choose the delivery mode you want, our default provider is The Post, if needed an express delivery, contact us. The displayed price will be added to the total order.

Payment: choose your payment method (bank card or paypal), then make the payment

6 Payment

You have several ways to pay for your purchases on

- either by bank cards: Visa, MasterCard, American Express, other blue cards


Payment is made on the secure bank servers of our partners This means that no banking information about you passes through our website.

Payment by credit card is therefore perfectly secure; your order will be registered and validated as soon as the payment is accepted by the bank you have chosen.

For PayPal:

With PayPal your financial information is never shared with Indeed, PayPal crypt and protects your card number. Pay online simply with your email address and password.

Payment in several times with Alma.
If you pay for your order multiple times, you agree to Alma's customer terms and conditions. as well as Alma's special conditions for Amazon Feathers customers.

7 Delivery

Delivery offered throughout the shop in metropolitan France

We will deliver the products to you at the address listed in the order form.

Delivery time

We will deliver you no later than the date indicated in the confirmation message of your order.

Paid orders are shipped within 4 business days at the latest. From the receipt of the payment.

Orders are shipped by the post office provider.

Orders are sent in packages that allow them to support transport in general, but once the order is entrusted to the post office provider we are no longer responsible for losses or damage.

The time frame for mail followed is an average of 3/4 working days provided by the Post Office.

The delays in colissimo is 48 hours working days, insured by the Post Office, we are not responsible in case of delays, see with the customer service the Post Office.

In order for you to benefit from the insurance, the parcel must be damaged or lost by the Post Office. For more information please refer to the Post's recommended colissimo sales terms and conditions.

Tracking delivery

You can contact us by email for any questions relating to your delivery, the quickest and simplest and take the tracking number provided and go directly, to the website of the post tracked topic, or to contact the customer service post

Any delay in delivery is not our responsibility, but that of the supplier chosen for delivery.

The price of the delivery includes: the provider's shipping costs - the packaging - the letter or the parcel

8 Retraction

In accordance with Article L. 121-20 of the Consumer Code,if you are not satisfied with your order, you will only need to contact us by email: you would like to be reimbursed by indicating the order number and the item you wish to be refunded.

You will then need to re-submit the package with a tracking number and proof of shipment to our address (see below) before being refunded on PayPal (if you paid by PayPal) or to your bank account by wire transfer (if you paid by CB).

Below are the detailed terms of the right to withdraw:

You have 14 days from the receipt of the order to request your refund, after this period it will no longer be possible to do so.

Return will be accepted in the following cases:

Conditions for accepting return

The creation was on sale / promo


The creation has been customized


The creation was carried


The creation arrived damaged (see chapter 7 category Delivery of CGV)


The creation does not conform to the command


Creation is not appropriate


Any returned items must be returned in their original packaging, in a new state, accompanied by all accessories
I do not accept returns of items that do not conform to their original state, namely incomplete, used, modified, damaged or damaged. return costs are the responsibility of the customer.

Our address:


5 Tower Street

57855 Saint Privat the Mountain.

The refund will be made within 15 days.

9 Guarantees

The warranty is 2 years for hidden defect.

The warranty does not apply for any misuse of objects and jewellery.

Jewelry and objects are made of natural and fragile materials (wood, feathers, gemstones, etc.), they require careful and respectful use, as they are fragile.

10 Assets

Assets have a 6-month limit from the date of generation.

11 Responsibilities

We do everything we can to satisfy you. We are responsible for the proper performance of these terms and conditions, however our liability cannot be incurred because of a fortuitous case, a case of force majeure, the unpredictable and insurmountable fact of a third party to the contract or the non-compliance of the product with foreign legislation in the event of delivery to a country other than France.

We are also not responsible for transporting delivery in the event of loss, theft or damage.

Jewelry and objects are made of natural and fragile materials such as feathers, wood, and gemstones, cannot be held responsible for misuse by being aware that they are fragile, which includes proper use.

12 Personal information

We collect your personal information for the management of your orders and the monitoring of our business relationships. They may be forwarded to our partners exclusively for the execution of your orders, in accordance with these terms and conditions

In accordance with the Computer Law and Freedoms Act of January 6, 1978. . you have the right to access, delete, rectify and object to personal data about you. Simply write to us online at Customer Service or by mail, with your name, first name, email address, address and if possible your customer reference.

13 Intellectual property

The proposed properties as well as the elements of the Amazon Feathers website have my exclusive intellectual property, and that it is forbidden to make use of it other than private.

14 Dispute resolution

In the case of unresolved disputes, the competent court is that of the Metz High Court.


High Court

3 Rue Haute Pierre, 57000 Metz

Phone:03 87 56 75 00




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